Jumat, 30 Mei 2014

[P171.Ebook] Ebook Free American Dreamer A Life of Henry A. Wallace

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  • Binding: Paperback

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Sabtu, 17 Mei 2014

[A487.Ebook] Download Ebook Kaizen Assembly: Designing, Constructing, and Managing a Lean Assembly Line, by Chris A. Ortiz

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Kaizen Assembly: Designing, Constructing, and Managing a Lean Assembly Line, by Chris A. Ortiz

It is easy to learn the philosophy and the concepts of kaizen. It is quite another challenge to translate the philosophy into action. While most books expound on the underlying principles and theory, Kaizen Assembly: Designing, Constructing, and Managing a Lean Assembly Line takes you step-by-step through an actual kaizen event. This approach demonstrates in detail the mindset, the processes, and the practical insight needed to transform your current assembly line into a world-class lean operation.

Chris Ortiz brings the experience of over 150 successful kaizen events to the pages of this unique guide. Using clear, succinct, and unambiguous language rather than more general and esoteric terms found in other books, he explains how to implement waste reduction, 5S, time and motion studies, line balancing, quality-at-the-source, visual management, and workstation and assembly line design. Taking a unique approach, the book follows an example of the assembly process for an electric bike including illustrations of nearly every step along the way. Ortiz even includes the most valuable teaching tool of all: past mistakes, how they were overcome, and how to identify and avoid them.

Providing expert guidance that will last long after the consultants have left, Kaizen Assembly supplies the tools you need to make kaizen and lean assembly a permanent fixture at the heart of the shop floor.

  • Sales Rank: #1642709 in Books
  • Brand: Brand: CRC Press
  • Published on: 2006-06-26
  • Original language: English
  • Number of items: 1
  • Dimensions: 9.21" h x .63" w x 6.14" l, 1.12 pounds
  • Binding: Hardcover
  • 260 pages
Features
  • Used Book in Good Condition

Most helpful customer reviews

0 of 1 people found the following review helpful.
Kaizen assembly IE style
By Robert Simonis
Kaizen as an industrial engineer sees it. I suspect this book was self published to promote the author's consulting biz. Hard to beleive that a publisher would print this of their own volition. Reading this book was a waste of time and money.

5 of 5 people found the following review helpful.
A Book I Can Use
By Catherine L.
I have read plenty of books on kaizen and how it can be used in a lean manufacturing enviroment, and this one is by far the best I have come across. Kaizen Assembly provides so much information on assembly line design, I was first surprised Ortiz had unlocked his consulting vault. The chapter on conducting time studies has really helped me get a better understanding of how to do them. We struggled for a long time on this and I feel his system is the best. Ortiz clearly has been doing kaizen and kaizen events. The information in this book on how to conduct a kaizen event could have only been written by somone who has been in the kaizen trenches for some time. He brings together kaizen and lean assembly in a language I can understand by showing real life examples of 5S, workstation design, visual management, and the 7 wastes. His outline for planning and execution is again so perfectly mapped out, I am looking forward to trying out his implementation techniques.

3 of 3 people found the following review helpful.
Finally
By Phillip Stanton
I am not the kind of person who writes comments to books I have read. I preordered this book with a lot of anticipation and it turned out to be what I expected..............a useable guide to lean implementation. The author unveils his secrets for sure and I found almost every page to be something I can use. Our company has been trying to find tools and resources that can be used to help us and we intend to order more copies of Kaizen Assembly for our lean program. His focus is on organization and following procedure with with tools and techniques I can use.

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Rabu, 14 Mei 2014

[F571.Ebook] Ebook Download Student Guide Book for Explore Theatre, by Michael M O'Hara, Judith Sebesta

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Student Guide Book for Explore Theatre, by Michael M O'Hara, Judith Sebesta

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The guidebook is the unbound, printed narrative of the website available to students if desired and can be packaged with an access code.

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This video rich, online resource facilitates multiple strategies of teaching and learning that can significantly enhance Introductory Theatre courses. Explore Theatre kindles theatre student desire for watching live performance while enhancing their ability to do so intelligently through a digital learning environment designed to encourage critical and constructive thinking about theatre. By building upon students’ experiences as digital audience members, Explore Theatre fosters greater understanding of the relationships between text, actor, and audience and builds bridges to live theatre and its history.

  • Sales Rank: #448118 in Books
  • Brand: Brand: Pearson
  • Published on: 2011-04-01
  • Original language: English
  • Number of items: 1
  • Dimensions: 10.70" h x .50" w x 8.40" l, .95 pounds
  • Binding: Paperback
  • 182 pages
Features
  • Used Book in Good Condition

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0 of 1 people found the following review helpful.
Five Stars
By Caleb
The book was in satifactory shape

0 of 1 people found the following review helpful.
Five Stars
By Corey Carson
Great sell

0 of 1 people found the following review helpful.
Five Stars
By Amazon Customer
Thank you

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Jumat, 02 Mei 2014

[H967.Ebook] Ebook Download The Handbook of Customer Satisfaction and Loyalty Measurement, by Nigel Hill, Jim Alexander

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The Handbook of Customer Satisfaction and Loyalty Measurement, by Nigel Hill, Jim Alexander



The Handbook of Customer Satisfaction and Loyalty Measurement, by Nigel Hill, Jim Alexander

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The Handbook of Customer Satisfaction and Loyalty Measurement, by Nigel Hill, Jim Alexander

Customer satisfaction and loyalty are becoming increasingly important to most organizations since the financial benefits from improving them have been well documented. This book presents a thorough examination of how to use research to understand customer satisfaction and loyalty. It takes the reader step-by-step through the process of designing and conducting a survey to generate accurate measures of customer satisfaction and loyalty. The research process is explained in detail, including questionnaire design, analysis and reporting, but the book also covers other elements of an effective customer satisfaction process. These include project planning, communicating with customers before, during and after the survey, as well as providing internal feedback and taking effective action to address issues raised by the survey. There is also comprehensive coverage of loyalty measurement methodologies as well as the satisfaction-profit chain and associated modelling and forecasting techniques.

  • Sales Rank: #6295347 in Books
  • Published on: 2006-10-28
  • Original language: English
  • Number of items: 1
  • Dimensions: 9.75" h x 7.25" w x 1.00" l, 1.10 pounds
  • Binding: Hardcover
  • 288 pages

Review
Reviews of the previous editions: '... if you can't tell your PFIs from your PIMs then this is the tome to put you straight.' Loyalty Magazine 'A pragmatic tour-de-force. A comprehensive "how-to" guide to customer satisfaction and loyalty measurement. Clearly written. Easy to follow. In all, a book that sets itself an objective in Chapter 1 - to "explain how to carry out professional customer surveys...on which you can base important management decisions" - and then hammers on to fulfil its brief comprehensively.' The Institute of Direct Marketing Website

About the Author
Nigel Hill has been involved in measuring customer satisfaction for 20 years, forming the Leadership Factor to specialize in the discipline in 1996. He has written extensively and spoken at conferences around the world on the subject and manages customer satisfaction projects for many leading companies. Jim Alexander has over 30 years' experience in using management information and market research for decision making. This includes commissioning market research and customer satisfaction studies for HP Bulmer, Volvo and Mercedes Benz and Rolls Royce. Jim now manages customer and employee satisfaction surveys for many of The Leadership Factor's major clients.

Most helpful customer reviews

2 of 2 people found the following review helpful.
A sound handbook
By Bill Godfrey
A simply written and thorough manual covering the rationale for and design of research into customer loyalty and satisfaction. It is written for the researcher rather than for the user of research. The early chapters establish the link between customer behaviour, customer satisfaction, loyalty and profit. The rest of the book works through exploratory and detailed research, PR, forecasting and related topics.

0 of 0 people found the following review helpful.
Book felt like it was missing key research and data that would ...
By mnben
Book felt like it was missing key research and data that would have supported the author's conclusions and recommendations. If you are looking for a single point of view about measuring satisfaction, this might be a good narrative overview.

0 of 0 people found the following review helpful.
A good tool to understand the ralation between satisfaction, loyalty and profitability.
By Pedro Lopez
It is a theorical aproach to the topic and the customer behaviour, mainly from the service point of view. A good tool to undersstand and elaborate satisfaction surveys, from the sample to the results.

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Senin, 28 April 2014

[M447.Ebook] Free PDF Justinian and Theodora, by Robert Browning

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Justinian and Theodora, by Robert Browning

This is the story of Justinian and Theodora the rulers of the Byzantine Empire during the Sixth Century. They are the ones that split the Christian Empire into the Roman Catholic and Byzantine Christian Empires.

  • Sales Rank: #1745266 in Books
  • Published on: 1987-07
  • Original language: English
  • Number of items: 1
  • Dimensions: 9.75" h x 6.75" w x 1.00" l,
  • Binding: Hardcover
  • 196 pages

Most helpful customer reviews

6 of 7 people found the following review helpful.
Justinian and Theodora- a good source
By A Customer
Justinian and Theodora is a good book with lots of information. I personally think it should have more about Justinian's early life. It's also just a tad bit confusing at times. Other than that, though, it's a great source for information on not only Justinian and Theodora, but also other well-known and not-so-well-known characters of ancient Rome such as Anastasius, Belisarius, and many others. You would do well to read this narrative if you need information on Justinian and/or Theodora, or are just interested in ancient Rome.

1 of 1 people found the following review helpful.
Not much about Justinian or Throdora
By Ralphe Wiggins
I found out very little about the people themselves. The book sticks to the known timeline and actions as reported mainly by writers who didn't like them. It is a little like trying to understand President Obama by describing the history of the Affordable Health Act!

0 of 0 people found the following review helpful.
a solid history of the original "power couple"
By doc peterson
_Justinian and Theodora_ is a bit dated (it was first published in 1987), but there is much to recommend about it. There are a number of photographs (over 100, several in color), and the historical context of Justinian's reign is both easy to understand and detailed. Where there are historical controversies (as with Procopius), Browning is intellecutally honest enough to state them, but also enough of an academic to evaluate them and explain his reasoning on the veracity of the statements.

I was particularly impressed with Browning's disucssion around the controversies within the Byzantine Empire of Justinian - religious as well as socio-economic, and the larger political pressures Justinian was facing as the Roman empire in the west was disintegrating. Theodora's role as the "power behind the throne" made for riveting reading as well - for me, she is among the most interesting women in history. I had hoped, however, that more depth had been given to the conflict in the east with the Sassanids; much more attention is given to Belisarius' conquests in north Africa and Italy which is common to histories of this period. I had also hoped that more light was shed on Theodora's role (if any) in Justinian's quest to reconquor these parts of the empire.

For those with a passing familiarity with the period, there is an abundance of information that is both fascinating and new here. The novice will similarly be impressed. A recommended read.

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[J531.Ebook] Free PDF Building Microservices, by Sam Newman

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Building Microservices, by Sam Newman

Distributed systems have become more fine-grained in the past 10 years, shifting from code-heavy monolithic applications to smaller, self-contained microservices. But developing these systems brings its own set of headaches. With lots of examples and practical advice, this book takes a holistic view of the topics that system architects and administrators must consider when building, managing, and evolving microservice architectures.

Microservice technologies are moving quickly. Author Sam Newman provides you with a firm grounding in the concepts while diving into current solutions for modeling, integrating, testing, deploying, and monitoring your own autonomous services. You’ll follow a fictional company throughout the book to learn how building a microservice architecture affects a single domain.

  • Discover how microservices allow you to align your system design with your organization’s goals
  • Learn options for integrating a service with the rest of your system
  • Take an incremental approach when splitting monolithic codebases
  • Deploy individual microservices through continuous integration
  • Examine the complexities of testing and monitoring distributed services
  • Manage security with user-to-service and service-to-service models
  • Understand the challenges of scaling microservice architectures

  • Sales Rank: #19918 in eBooks
  • Published on: 2015-02-02
  • Released on: 2015-02-02
  • Format: Kindle eBook

About the Author

Sam Newman is a technologist at ThoughtWorks, where he currently splits his time between encouraging and sharing Innovation globally and helping design and build their internal systems. He has worked with a variety of companies in multiple domains around the world, often with one foot in the developer world, and another in the IT operations space. If you asked him what he does, he’d say ‘I work with people to build better software systems’. He has written articles, presented at conferences, and sporadically commits to open source projects. He is currently writing a book, Building Microservices, which should be available in the Autumn of this year from O'Reilly.

Most helpful customer reviews

50 of 52 people found the following review helpful.
Nicely targeted to the second-time architect.
By Brian Marick
My context: I helped build a system with a Rails "middle end" that talked to about eight microservices, and then moved that from Heroku to AWS. So I'm not a novice, but I still have a lot to learn. This book is nicely targeted at people like me. In fact, throughout I was thinking "I'll use this as a checklist next time I'm building a system" and then I was pleased to discover that the final, summary chapter is essentially that checklist.

My only negative comments are these:
* The writing up until chapter 4 seemed somewhat dry, then picked up its pace and became more conversational. However, the earlier chapters' topics are important (and used throughout the book), so don't skip them.
* There's some jargon in the text that's unexplained. Most of it I already knew or could puzzle out, but I'm still curious what a "full-fat virtual machine" is. A glossary would have been nice.
* There are a good number of useful references (with and without URLs) that I hope to check out someday. That would be easier if there were a comprehensive list of references at the end.

Note: I'm not a fan of code- or diagram-heavy technical books on reading devices, but if I were doing it again, I'd buy the kindle version.

44 of 49 people found the following review helpful.
Excellent introduction to microservices
By C
This book is an amagelmation of the best practices for build large, scalable system. Topics range from: design patterns, API design, continus integration, continus delivery, testing, automation, virtualized environment and containers, monitor, security, database and CAP theorem.

All of the concepts are covered (not the implementations). When more details are required, the author recommends other (well known) books for references. As for software/tools, a few interesting ones are recommened, and it is up to the reader to investigate more details - Understandable as the software landscape changes rapidly.

Recommended reading for architect, engineer and DevOps!

36 of 41 people found the following review helpful.
Misleading Title
By Stefan
I found the title misleading... This is not a book about some new architectural concept or in-depth analysis regarding latest trends in Web Services. The book is an enumeration of good architectural practices with little value for the hands-on professional. (Little value not because they should be ignored, but because hands-on professional already masters them!) Very readable, with a good flow, the book covers high level concepts like: avoid tied couple components, event base systems, synchronous vs. asynchronous... and later goes on to common software practices such as: versioning, logging, deployment, continuous code integration, authentication and authorization... I see the book as a good material for a student starting in this field or managers trying to grasp these concepts. But I can only infer this was not the intended targeted audience.

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Jumat, 25 April 2014

[F936.Ebook] Download Encyclopedia of Medicinal Plants Education and Health Library (Volume 1 and 2 + DVD), by Dr. George D. Pamplona Roger

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Encyclopedia of Medicinal Plants Education and Health Library (Volume 1 and 2 + DVD), by Dr. George D. Pamplona Roger

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Encyclopedia of Medicinal Plants Education and Health Library (Volume 1 and 2 + DVD), by Dr. George D. Pamplona Roger

The best and most accomplished work, taking advantage of the most advanced scientific knowledge about phytotherapy (the science that studies the curative properties and application of plants). At long last, a scientific book that allows for the use of plant with rigorous and reliable scientific criteria. The only book phytotherapy on the market in which plants are classified according to the organ they work on. Useful for putting into practice proven advice for the therepeutic preparation of poultices, infusions, ointments, bath and much more. More than 1,200 pages with descriptions of over 470 plants in plain,clear language accompanied by didactic illustrations.

  • Sales Rank: #746950 in Books
  • Published on: 2005
  • Number of items: 1
  • Dimensions: 8.00 pounds
  • Binding: Hardcover
  • 1204 pages

Most helpful customer reviews

0 of 0 people found the following review helpful.
Five Stars
By cvan
Great information.

13 of 13 people found the following review helpful.
Great Herbal Encyclopedia
By Moriakurei
I have had these encyclopedias for 8 years now and I still turn to them often. They are an excellent collection. They cover dosages and forms of administration. They also cover all common and many uncommon herbs. Each chapter includes past use of the herb, color drawing of the herb and sometimes a photo as well, current use with scientific information, areas where the herb can be found, dosages and warnings, the best form of application (tea, lotion, gargle, ticture etc), and it's name in several languages. I love these encylopedias. They are very useful and effective. I'm not sick often, but when I am I reach for these. I like to do cosmetic research (for my own amusement) and these are also good for that. I haven't found a better product yet. They are also made of durable material and are hard cover. I also plan to buy his food encyclopedia soon. They are arranged along the same format. You have to get this!!! The herbs are arranged by the body part that they benefit the most (skin, oral health, muscle etc). You can search for herbs by disease, latin name, and common name in several languages. Their index is very comprehensive. They are indispensable to me.

8 of 9 people found the following review helpful.
Natural Healing
By T. S. Ward
I use this set along with the 3 book set of Natural Foods by the same author. I do cross reference between the two sets and look to natures way along with western medicine. Very informative. I do like the information and have learned a great deal.

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